Customer emails & enquiries
Your team replies to the same five questions fifty times a week. Some are nuanced and need a human; most are clearly variations of “when?”, “how much?”, “is this possible?”.
Where AI fits — Sit an AI assistant inside your inbox or CRM that drafts replies for the routine ones — using your tone, your products, your prices — and routes anything unusual to a human. Your team reviews and sends. Nothing escapes unsupervised.
Realistic outcome — Most teams see 60–70% of routine enquiries become a one-click reply. Four hours a week back per team member, with response times that don’t depend on whether someone’s at their desk.
Let’s look at your inbox →